Delivery terms 

We use either FedEx (Europe)  or UPS (USA & Canada)

            

Bespoke items

  • Our Bespoke shoes have a total delivery time of 6-7 weeks. We will dispatch a pair of  "Test-Shoes" first (within 2-3 weeks) which does not need to be returned but can be discarded afterwards Once we have received your feedback, another 3-4 weeks and your finished bespoke shoes will arrive at your doorstep. Since we keep your personal last in our storage, any subsequent orders will only take 3-4 weeks from order date.

  • Our bespoke clothing items have a delivery time of 3-4 weeks from the day we receive your measurements & photographs 

None Bespoke items

  • None bespoke (none custom made) items have a delivery time of 1-2 weeks. We have 2 Hubs, 1 in Germany for Europe and 1 in Florida for the USA and items are stored in those locations. You may be in London, but your item is at our Hub in the USA - we have weekly shipments between our Hub's and your item will be shipped to our German Hub first before it is trans-shipped to you. That way there will be no taxes or duties levied against you.
  • We know that this is not your usual "next day delivery" people are used too these days, but first, we aim to give you the best prices possible which would be impossible if we had to over-stock on all items and secondly, many items are only available once like an ex photo-model for example and by offering them on both continents, we are able to reach a much larger clientele with a higher chance that you will find your dream item...
  • If the item you ordered is not in stock, delivery will be 3-4 weeks since it will be made especially for you.